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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Plan and prepare for interviews
   • Identify the main purpose of an interview and factors that may affect how the interview is conducted
   • Research interview topics and interviewee backgrounds by reading and making notes from various information sources
   • Develop, and organise in a logical sequence, questions that elicit information relevant to the topic
   • Refine questions by anticipating answers interviewees may give
   • Seek expert advice on issues that could result in a breach of relevant legislation and broadcasting codes of practice
   • Discuss interview line of questioning with relevant personnel
   • Write short links to introduce topics and interviewees and to forward promote interviews
   • Discuss line of questioning with interviewees and obtain prior agreement to broadcast interview where appropriate
   • Book facilities and equipment required to conduct interviews according to enterprise procedures and production requirements
2. Conduct interviews
   • Establish an atmosphere that elicits the best possible response from interviewees, and check recording location is safe
   • Adopt an interview style appropriate for the format, topic, interviewee and target audience
   • Select and use microphones correctly and safely in studio and non-studio locations to optimise quality of recordings
   • Introduce interviewees, follow prepared line of questioning and listen to answers to identify further questions that could be asked
   • Conduct unplanned lines of questioning, if necessary, to enhance quality and content of interviews
   • Recover presentation errors and respond to equipment malfunction with minimum disruption to flow of interview
   • Bring interviewees back to the topic being discussed if necessary
   • Provide a brief recap on the topic and interviewee for listeners who may not have heard the start of the interview
   • Wrap up interviews in the given time and thank interviewees for their contribution
3. Evaluate own performance
   • Listen back to interviews and note areas for improvement
   • Seek feedback from relevant personnel on quality and content of interviews
   • Refine interviewing techniques to accommodate own performance assessment and feedback from colleagues and listeners

Performance Evidence

Evidence of the ability to:

prepare for and record different styles of interviews for different forms of content

demonstrate effective interviewing and communication techniques including listening, questioning and non-verbal communication

use critical listening skills to follow unplanned lines of questioning with interviewees

select and use relevant microphones correctly to ensure highest quality recording

evaluate own communication techniques in discussion with relevant people and refine interview style in response to feedback.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

explain factors that may affect how an interview is conducted

list and describe different types of questions and give an example of when each might be used

describe different interview styles and when each style would be appropriate

identify key laws and regulations that apply to broadcasting and explain the consequences of breaching these

list and describe typical facilities and equipment used to conduct interviews

outline typical issues and challenges of conducting interviews and how to handle these

outline fundamental work health and safety requirements as they relate to recording interviews in studio and non-studio locations.

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